Symptom
When trying to view a report distributor download from the reporting menu in the Online Report Designer, a pop window with the Workforce Analytics & Planning Customer Login page displays (as below).
Environment
WFA
ANA
ORD
Users specific browser.
Reproducing the Issue
Only reproducible on the affected users computer.
Cause
Browser setting.
Resolution
Try a different browser.
Log into SuccessFactors on another computer and see if the same download is able to be accessed. If you can download and view successfully then try to match the browser settings from that computer to the affected user.
See internal IT team for assistance with browser settings.
Keywords
KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem