Symptom
- In the iOS version, after the user is already registered and set an app offline passcode
( using SAP Kapsel login module ), when the user completely kills the application and reopens it,
the unlock screen fails to appear. - The user is presented with a blank grey screen and the application is unrecoverable
and must be reinstalled. - The Android version does not appear to suffer from the same issue.
- Additionally, the issue does not appear if the offline passcode is disabled entirely.
- It works as expected with older iOS version 7.1.2.
- The issue was fully apparent in UAT.
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Environment
- HCPms 1.3
- Android 5.0.2, works with several Android devices
- iOS 8.4, also iOS version 7.1.2 and 9.1 and 9.2
- Xcode 6 ( not fully confirmed )
- Hybrid SAP Kapsel Mobile application for Android and iOS
Product
SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0
Keywords
HCPms, Kapsel, third party plugin, race condition, github, Cordova, config.xml, index.html, orientation preference , KBA , MOB-SDK-KAP , Kapsel: Hybrid Container , MOB-CLD , Cloud Platform Mobile Services , MOB-ONP , SAP Mobile Platform on Premise , Problem
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