Symptom
When some metrics in the Introscope Webview, sometimes the access fails with the following error:
HTTP ERROR 500 Problem accessing /webview/explorer/view.do. Reason: INTERNAL_SERVER_ERROR Caused by: java.lang.NullPointerException |
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Environment
- SAP Solution Manager
- SAP enhancement package for SAP Solution Manager
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
HTTP ERROR 500 , INTERNAL_SERVER_ERROR , java.lang.NullPointerException , at org.apache.jsp.jsp.error_jsp._jspService(org.apache.jsp.jsp.error_jsp:54) , jetty sapjvm_6 , sapjvm , EM , Enterprise Manager , webview , BOE , BO System metrics , wily , wily webview , introscope webview , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem
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