Symptom
- Error: "An error occurred when requesting the token from the REST service. (LO 02049)" is thrown by Live Office when logging to BI platform.
- This case happens after upgrade to 4.1 SP6 or any 4.2 versions
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.1 Service Pack 6 or above
- SAP BusinessObjects Business Intelligence Platform 4.2
- SAP BusinessObjects Live Office 4
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
unable,stuck, not possible,failure, LO02049, logon failed. , KBA , BI-BIP-LO , Live Office , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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