SAP Knowledge Base Article - Public

2264889 - Not Possible to Change Processor on a Visit on New Responsive UI


When using New Responsive UI to create a New Visit, it is not possible to change the Processor.

Reproducing the Issue

  1. Logon using New Responsive UI.
  2. Go to Visits.
  3. Create a New Visit.
  4. Try to change the Processor.
  5. Values are empty.


The Employee workcenter is not assigned to the user.


  1. Logon to Silverlight version.
  2. Go to Application and User Management --> Business Users.
  3. Select the affected user --> Click Edit Access Rights.
  4. Assign the workcenter People --> with subview Employees.


KBA , LOD-CRM-ACT-VST , Visit Planning , How To


SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708