SAP Knowledge Base Article - Public

2264989 - EC to OFB Integration : Termination workflow does not work during approval steps


During Employee Central to Offboarding integration, issues with approval steps when executing a termination workflow.


Employee Central

Reproducing the Issue

Termination with Workflow Approval – Separation = Current Date + 1 Day 1.



2.Termination Entered in EC on current date 07/10/2015


 3.Workflow triggered


4. Proxy as the approver to Approve Termination/Resignation

5. Take log and Click Approve .


Proxy back as self Go to Offboarding. Validate that employee appears in Offboarding and take logs.

Expected Result

Employee appears in Offboarding

Actual Result (FAIL)

Employee does not appear in Offboarding



6.Run Quartz Job Workaround ‘CreateOffboardingActivity’ from provisioning if EC to Offboarding Integration failed in step 6:




7.Go back to Offboarding, validate that the employee has been manually pushed into Offboarding by the Quartz Job




Since this is a Intelligent Services event from b1511 , we will have to add the rule configuration to trigger the termination event from EC and then only Offboarding activity will trigger.
Please first make sure "Enable Intelligent Services" provisioning check is turned on.

Steps to enable Intelligent Services :

1) Log into the provisioning

2)  Go to the company and Enable Intelligent Services ,save changes.



For new hire event we have to configure the rule

Steps to configure the rule

1) Go to Admin Center  – > Configure Business Rules

2) Create new rule and Select the Basic Option Give the  Rule name and Rule id and make sure we select base object as Job Information .( Since we are supporting Job Information and Job Information Model )



click on save button



Rule will be created , we need to configure the rule in Succession Data Model or in Manage Business Configuration UI.

Where to Configure the Configure the Rule

1) Log into the provisioning

2)  Go to the company and click on Import/Export Data Model Link



3) Select the export option and download the data model .

4) open the Data model search for the Job Info HRIS element and configure the rule in job info HRIS element as shown below.



5) Once you configure the rule , select the import option and import the Data Model .


Testing from the Employee Central 

1.Once above configurations are done

2.Scenario 's

3.From UI


1) log into the Bizx and go to admin tools.

2) Search for the employee and Go to the take action and select the termination event-reason.

3) Fill the details and Click on submit.

4) Once we click on save we will log into the splunk , search for the event in logs . It should be present for the user .

    All events structure maintained in

 Add new employee Though imports

1) log into the Bizx and go to Admin Center

2) Do JoB Info Import . with rehire event reason which is mentioned in Rule.

3) After the job Info Import search for the event com.successfactors.Employment.AssignmentInformation.Termination in logs . It should be present for the user in splunk.


KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , How To


SAP SuccessFactors Employee Central all versions