SAP Knowledge Base Article - Public

2265190 - Failed to Create a New Job Classification - Employee Central

Symptom

  • Cannot create any new job classifications in an instance.
  • An application error occurred when selecting the country drop down.
  • Job Classification configuration for child parent associations are causing an error to be thrown when creating a Job Classification. 
  • Countries on the country list for Job Classification are currently non-editable.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Manage Data under the Admin Center > Employee Files:

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  1. Select Job Classification under create new drop down:

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  1. Enter the necessary details such as Start Date, Job Code, etc... and select the associated country list.
  2. On selecting the list you will get the following error:

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Cause

  • The job classification has a parent-child association with Job Classification Country Object:

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  • The Job Classification Country in turn is associated with the different country specific Job Classification objects such as JobClassificationUSA,Job ClassificationCanada, etc...

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  • The reason is the association under the Job Classification country is set as Not Visible, thus when selecting the country list drop down it throws an error.

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Resolution

  1. To popluate the country list in the drop down, make the associations – Job Classification USA, Job Classification Canada, etc... under Job Classification set the Visibility of the Country object as Editable:

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  1. Once done, select and add the country from the list in the drop down.
  2. As a result you can now create a new Job Classification:

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Keywords

SF, Success Factors, EC, Job Code, Classification, fields , KBA , LOD-SF-EC-JOB-OAS , Object Associations and Field Criteria , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions