SAP Knowledge Base Article - Public

2266043 - How to set "Set Welcome Password' and 'Reset Password link" expiry (in days)

Symptom

The expiration period of Welcome Password and Reset Password link sent via e-mail to newly added users must be extended.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Core

Resolution

The expiration limit can be extended up to 30 days. Your admin can set Welcome Password and Reset Password link expiration (in days) by following the below steps:

  1. From BizX Admin Center, search for "Password & Login Policy Settings"
  2. Look for Set Welcome Password and Reset Password link expiration (in days) at the bottom of the page.
  3. Set a value between 1-30 by your preference.

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Note: The counting would be based on the save/commit time. For example if you save the setting of "2" days now, then it will expire 48Hr from current server time.

See Also

KBA 2187244 - Users cannot reset the password using the link from "Welcome to SuccessFactors" e-mail

Keywords

Welcome email, link, expiry, admin user, expiration, reset password link, SAP SuccessFactors, Welcome Password , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HCM Suite all versions