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SAP Knowledge Base Article - PreviewSymptom
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Online monitoring contact view only displays information from one month
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Contact Center, on-premise edition all versions
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, month, period, timeframe window, online monitoring, contact, history, time limit, role, supervisor, works, council, , KBA , CRM-CCI , Contact Center Infrastructure , How To
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