SAP Knowledge Base Article - Preview

2266684 - While Responding To Tickets Attachment From Solution Finder Adds Hyperlink Rather Physical Document

Symptom

While responding to a ticket if we attach a document from solution finder then the attachment becomes an URL rather a physical document.


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Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SRP-INT , Ticket Interactions , How To

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