Symptom
An error appears when using the Import Data tool. Error generated:
Company ID Provided Exceeds maximum allowable characters
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to to System Administration > System Management Tools > Import Data
- Action : Download Template
- Record Type: Instructor
- Submit
- Record the users on the Instructor Template
- Fill out the Company ID with more than 30 Characters
- Import this file and the error is generated: Error Failed Company ID Provided Exceeds maximum allowable characters
Resolution
If you go open the template with Excel, on the top headers row, you will see a red spot. Go with your mouse over and a pop up will show information related to the header:
- Header ID: Company ID
- Type of Data : String
- Maximum Characters Allowed: 30
With this information you know that the value cannot exceed of 30 chararacters.
Keywords
Import tool, Instructor import, Maximum allowable characters, Company ID, exceeds maximum allowable characters , KBA , LOD-SF-LMS-IMP , Import Data Tool , Problem