Symptom
This guide shows how to find the version of offline player installed on a Windows user machine.
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Resolution
Finding the Learning Offline Player installed version is challenging because there is no 'About' menu.
The only way is to get it from the Installion logs. Steps:
- On user machine go to C:\Program Files (x86)\SuccessFactorsLearningOffline\.install4j folder
- open file 'installation.log' with a text editor (we recommend Notepadd++),
- scroll down at the end of the file, you'll find 'plateauofflineversion' (you can serach for keyword 'plateauofflineversion'') with the version number (ex:b1511.1 from below screenshot).
Keywords
Offline Player; version; Installion logs; plateauofflineversion; , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-OLP , Offline Player , How To
Product
SAP SuccessFactors Learning all versions