SAP Knowledge Base Article - Public

2266806 - To verify what version of offline player installed on user machine


This guide shows how to find the version of offline player installed on a Windows user machine. 


SuccessFactors Learning Management System (LMS) - All Supported Versions


Finding the Learning Offline Player installed version is challenging because there is no 'About' menu.

The only way is to get it from the Installion logs. Steps:

  1. On user machine go to C:\Program Files (x86)\SuccessFactorsLearningOffline\.install4j folder
  2. open file 'installation.log' with a text editor (we recommend Notepadd++),
  3. scroll down at the end of the file, you'll find 'plateauofflineversion' (you can serach for keyword 'plateauofflineversion'') with the version number (ex:b1511.1 from below screenshot).




Offline Player; version; Installion logs; plateauofflineversion; , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-OLP , Offline Player , How To


SAP SuccessFactors Learning all versions