Symptom
- Searching for users with special characters in the name (For example: "umlaut" character), the system does not return any results, although the user exists.
- Searching for users that you do not remember all name characters or how to spell it, bringing unprecise results back.
- Special Characters Examples: ä ö ü Ä Ö Ü ß *.
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Environment
SAP SuccessFactors HXM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
special character, language, search box, people search, EDU-11287, universal people search, PLD-7098, Enhanced Name Matching Logic , KBA , LOD-SF-PLT-SRH , Search , Problem
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