SAP Knowledge Base Article - Preview

2266858 - Searching for names with special characters in SuccessFactors

Symptom

  • Searching for users with special characters in the name (For example: "umlaut" character), the system does not return any results, although the user exists.
  • Searching for users that you do not remember all name characters or how to spell it, bringing unprecise results back.
  • Special Characters Examples: ä ö ü Ä Ö Ü ß *.


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

special character, language, search box, people search, EDU-11287, universal people search, PLD-7098, Enhanced Name Matching Logic , KBA , LOD-SF-PLT-SRH , Search , Problem

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