SAP Knowledge Base Article - Public

2267301 - Confirmation Popup For Sending Forms to the Next Step Has Comment Box

Symptom

When users send forms to the next step, they receive a confirmation popup screen with a comment box:

You are about to submit the finished form to the Completed folder. Once you submit the form, all the content becomes read-only and can no longer be changed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors 360 Multi-Rater

Resolution

The confirmation popup cannot be removed, but the comment box can, by following the below steps depending the impacted form template:

  1. Go to Admin Center > Company Settings > Email Notification Templates Settings
  2. Depending on the type of impacted form, select the following:
    1. Performance forms: Document Routing Notification
    2. 360 Multi-Rater forms: 360 Document Complete Notification
  3. For applicable templates and languages, remove the token [[DOC_COMMENT]]
  4. Select Save Changes below the Email Body field

Note: [[DOC_COMMENT]] must be removed from the English_US language template even if English US is not used or enabled in the instance. If English US is not enabled, use the Manage Languages tool to enable English US and remove the token from the Document Routing Notification and/or the 360 Document Complete Notification.

Keywords

success factors, SF, SFSF, PM, PMGM, MTR, performance, form, review, send, comment, submit, email, notification, document routing, Comment Box, DOC_COMMENT, [[DOC_COMMENT]], disable, enable, hide, remove, pop up , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-MTR-FRM , Forms and Templates , LOD-SF-MTR-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Performance & Goals all versions