Symptom
An Application error/Interview Scheduling error "Delete Email Template Not configured" occurs when trying to delete an interview in the Interview Scheduling process.
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Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting --> Interview Scheduling
- Delete an interview
- And you get the following application error:
- Or also an alert "Delete Email Template Not configured" as shown below:
Cause
- The email template for 'Interview Delete Notification' is not configured properly (which is evident in the screenshot).
- 'Interview Delete Notification' is disabled in Recruiting Email Triggers.
Resolution
'Interview Delete Notification' is required for Interview Scheduling. It is a notification to all participants (Candidate, Interviewer, Interview Organizer) when an assigned user deletes an interview.
Please configure the email template for 'Interview Delete Notification' in Recruiting Email Triggers and get rid of this Interview Scheduling error/Application error.
Keywords
Interview Scheduling, Interview Delete Notification, Delete Email Template Not configured, recruiting email triggers, not able to delete an interview , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem