SAP Knowledge Base Article - Public

2268052 - How to Re-initiate the Assessment for Candidates - Recruiting Management

Symptom

How to re-initiate the assessment for a candidate.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Recruitment Management

Resolution

An assessment order can only be reinitated if the order has not been acknowledged from the vendor. You can check the status of the order in the application by clicking on Take Action - History.

application history.jpg

Alternatibely, you can use ad-hoc reporting to report on the order status by using the column Application Assessment Order and selecting the field order status.

order status.png

If the order status is "acknowledged", you will not be able to reinitate the assessment.

If the status is other than "acknowledged", you may be able to reiniatite the assessment order. Please follow these steps to enable re-initiate the assessment:

  1. Go to Admin Center
  2. Manage recruiting settings
  3. Assessment Integration
  4. Provide the number of hours after which the assessment needs to be re-initiated and save the changes.

Assessment Integration.png

Keywords

Assessment, integration, reinitiate, BizX, acknowledged, order status, report. , KBA , LOD-SF-RCM-ASI , Assessment Integration , How To

Product

SAP SuccessFactors Recruiting all versions