2268176 - Automatic Creation of Registered Product For Serial Number ABC In Current Operation Is Not Possible. You Can Manually Create A Registered Product In The Registered Product Screen

When trying to create Automatic Serial Numbers while confirming the Warehouse Task  though serial number profile maintained as Mandatory on Transfer to/from Customers in a relevant product master data, system does not generate any Serial Number ID and throws an error messsage :

Automatic creation of registered product for serial number X in current operation is not possible. You can manually create a registered product in the registered product screen.

SAP Business ByDesign

1. Go to Inbound Logistics WorkCenter.
2. Select Task Control View.
3. In the field Show, choose All Warehouse Tasks using drop down.
4. Search for the relevant Task ID and choose Confirm button.
5. Now under Details Section, navigate to Serial Number subtab.
6. Choose Add Row and enter Serial Number ID.
7. Here system throws above error message and values displays under Barcode Input tab instead of serial number subtab.

Since the task which has to be confirmed is a Return Put Away task which is a customer return and therefore Automatic Serial Number creation is not possible.

In order to record the serial number for Return Put Away Task, please follow below given steps :

1. Go to the Inbound Logistics Workenter.
2. Choose Common Tasks View.
3. Select New Registered Product subview.
4. Here create a New Registered Product ID : ABC for the relevant Product.
5. Now change the status to Active.
6. Again go to the Warehouse Tasks subview.
7. Search for the relevant Task ID and choose Confirm button.
8. Now under Details Section, navigate to Serial Number subtab.
9. Choose Add Row and enter Serial Number ID which you have created above : ABC.
10. System will accept this Serial Number ID without throwing any errors.

This KBA also applies to Post Goods Receipt against inbound delivery notification (Delivery Type: Customer Return).

Serial Number, Registered Product, Automatic Creation, Inbound Logistics, Warehouse Task, Post Goods Receipt, Inbound Delivery Notification , KBA , SRD-CRM-SEE , Service Entitlements , How To