SAP Knowledge Base Article - Public

2268754 - Can an external user add expertise to their profile & can they endorse expertise?

Symptom

  • In SAP Jam a user can select or enter skills and areas of expertise that he/she wanst to advertise and list on their personal profile page. Other users can then endorse the users expertise.
  • Can an external user add expertise to their profile & can they endorse the expertise of other users?

Environment

SAP Jam Collaboration

Reproducing the Issue

  1. Go to SAP Jam
  2. Go to a colleague profile
  3. Click on Action
  4. Endorse Expertise not showing up

Resolution

  • External users cannot endorse expertise, view group members or other SAP Jam users' expertise tags.
  • External users can add expertise tags to their own profile.
  • For more information please refer to the sections 'Edit profile information' and 'About colleagues' profile pages' in the SAP Jam User Guide, which is located at  Colleagues' Profile Pages - Guide

Keywords

outside user, endorse expertise , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-EXT , External User Issues , How To

Product

SAP Jam Collaboration all versions