2268770 - National ID import showing errors

Symptom

When importing the NationalIDCardImport template, the following errors are appearing: "Country Specific XML does not have format defined for National ID type **** for country ***"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite
SAP SuccessFactors Employee Central

Reproducing the Issue

Go to Import employee data
Select National ID Information and incremental load
Import the National ID template with the details

wrong data in the nationalID import file.png

The error "In the country/region-specific XML file, define a format for national ID type Social Security Number for USA" is presented

error during nationelID import.png

Cause

The National ID Card types used are incorrect. Using the label of the card type, such as Social Security Number, is not supported.

Resolution

When performing a National ID information import we need to add the identifier in the national ID card type field and not the label.

always use the identifier when performing a national id import.png

If we use the import file below, with card-type ssn instead of Social Security number(identifier instead of label), we have no issues during import.

correct format for the national id import.png

Keywords

National ID info, National ID card type, import error, identifier, nationaID, error faced, facing issue, Country Specific XML does not have format defined for National ID type , KBA , LOD-SF-EC-PER-NAT , National ID - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions

Attachments

NationalIDimportCODES.xlsx
NationalIDimportCODES.xlsx