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2268832 - SMP OData client failed to open the offline store. An error occurred: "{\"errorCode\":\"3\",\"errorMessage\":\"[-10210]

Symptom

  • Customer is unable to use some tables for offline odata.
  • Client device shows this error:
    Failed to open offline store.
    An error occurred: "{\"errorCode\":\"3\",\"errorMessage\":\"[-10210]
    The operation failed due to an error on the server: Failed to build the
    database\\n Error caused by: [-100027] An error occ\",\"errorDomain\":\"OfflineStoreErrorDomain\"}"
  • Server log shows:
    2016 01 19 15:32:12#+00#ERROR#com.sap.odata.offline.scripts.ODataSyncHandler##anonymous#Thread-227#na#hanamobileprod#mobilejava#web#a8b6cc6a0#{smp3.applicationConnectionId=************,
    smp3.task=RequestResponse, smp3.messageCode=200, smp3.applicationId=*********, smp3.correlationID=**************} [-100036] Failed to build the database
    Error caused by: [-100027] An error occurred while processing request "V_LANG_PROVINCE" (https://mobile-**********.hana.ondemand.com:443/***********/V_LANG_PROVINCE)
    Error caused by: [-100024] An error occurred while retrieving or parsing the response for request "https://mobile-********.hana.ondemand.com:443/*********/V_LANG_PROVINCE"
    Error caused by: An exception of type 'EdmSimpleTypeException' occurred.
    Error caused by: The metadata constraints '[MaxLength=255, FixedLength=false, Unicode=false]' do not match the literal 'Liège'.


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Environment

  • Hana Clould Platform mobile services (HCPms)
  • On-premise SMP 3.0.x and above

Product

SAP Mobile Platform 3.0 ; SAP Mobile Services 1.0, Neo environment

Keywords

SMP OData error -10210 unicode , KBA , MOB-CLD-OOD , Mobile Service for Offline ODATA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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