SAP Knowledge Base Article - Public

2270207 - When Creating a New Individual Customer the Country Field is Defaulted


When you create a new individual customer the country field is defaulted based on your selection for the previous new individual customer.

Reproducing the Issue

  1. Go to Customers work center.
  2. Go to the Individual Customers view.
  3. Select the New button.
  4. The Country field is defaulted to ABC (ABC represents the name of the country).


The Country field is defaulted to ABC because for your previously created individual customer you choose ABC as the country.


This is the expected system behaviour of SAP Cloud for Customer.


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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions