Symptom
- Timeout error when refreshing a report connecting to Salesforce.com
- When refreshing some report based on Salesforce.com in Crystal Reports, it fails with the error:
"Failed to retreive data from the database.
Details: HY000:QUERY_TIMEOUT:Your query request was running for too long. [Database Vendor Code: 117]"
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Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- Salesforce.com
Product
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
SForce, CR, Saleforce, query timeout, query time out Crystal , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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