SAP Knowledge Base Article - Public

2271202 - Employee Portal Link does not work - Error: Access Denied

Symptom

Employee gets an error " Error: Access Denied" on clicking Employee Portal link in the panel / page.

 

Environment

Onboarding Module

Cause

The specific User/employee does not have the Employee role in ONB which is required to access Employee Portal.

check employee role.PNG

Resolution

  1. Grant the Employee Role to the user.
  2. To grant the employee role go to, onboarding security > Users > Select the user > Select the "Employee" check box at the bottom.

If the issue still exist, please create support ticket as further investigation is needed.

Keywords

KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions