Symptom
Employee gets an error " Error: Access Denied" on clicking Employee Portal link in the panel / page.
Environment
Onboarding Module
Cause
The specific User/employee does not have the Employee role in ONB which is required to access Employee Portal.
Resolution
- Grant the Employee Role to the user.
- To grant the employee role go to, onboarding security > Users > Select the user > Select the "Employee" check box at the bottom.
If the issue still exist, please create support ticket as further investigation is needed.
Keywords
KBA , LOD-SF-OBD , Onboarding , Problem
Product
SAP SuccessFactors Onboarding all versions