SAP Knowledge Base Article - Public

2272373 - Private Profile View Not Available in Portlet Dropdown Menu

Symptom

Employees could previously view their private profile view by the drop down menu list. In this case the private profile view choice was not available.

Before.JPG

The permission role associated with user showed the "Private Profile" employee view was checked as viewable.

 EmployeeViewsUserPerm.JPG

 

 

Cause

In this case the problem was caused by an incorrect setting in the "Grant this role to.." UI of the permission role. Clicking on "Edit Granting" action revealed the "Exclude Granted User" checkbox was checked causing the Private profile to not be displayed for users for whom this permission role was the only role where the Private Profile view was granted permission. Users associated with other permission roles where the Private Profile view was granted permission and did not have the "Exclude Granted User" checkbox checked could see the Private Profile.

ExcludeGrantedUser.JPG

Resolution

Unchecking the "Exlude Granted User" checkbox in the "Grant this role to..." UI and saving resolves the problem.

View Menu After Unchecking the "Exclude Granted User" checkbox:

after.JPG

Keywords

KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SAP SuccessFactors HCM Suite 1602 ; SuccessFactors HCM Suite 1207 ; SuccessFactors HCM Suite 1210 ; SuccessFactors HCM Suite 1302 ; SuccessFactors HCM Suite 1305 ; SuccessFactors HCM Suite 1308 ; SuccessFactors HCM Suite 1311 ; SuccessFactors HCM Suite 1402 ; SuccessFactors HCM Suite 1405 ; SuccessFactors HCM Suite 1408 ; SuccessFactors HCM Suite 1502 ; SuccessFactors HCM Suite 1505 ; SuccessFactors HCM Suite 1508