Symptom
Sometimes when the connector run starts, due to network issue or some servers latency issues the connection will time out and run might get failed due to "I/O exception" or "Auth fail" exception.
com.plateausystems.connector.api.ConnectorException: com.plateausystems.connector.api.ConnectorException: Problem connecting or retrieving files from FTP. Note: "com.jcraft.jsch.JSchException: Auth fail" doesn't always indicate issue with authentication. It could be caused for other reasons such as the connection timing out.
Caused by: com.plateausystems.connector.api.ConnectorException: Problem connecting or retrieving files from FTP. Note: "com.jcraft.jsch.JSchException: Auth fail" doesn't always indicate issue with authentication. It could be caused for other reasons such as the connection timing out.
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Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions since b1508
Product
Keywords
connector.input.file.fetch.retry.enable, com.plateausystems.connector.api.ConnectorException, com.jcraft.jsch.JSchException: Auth fail, Auth fail, I/O exception , KBA , LOD-SF-LMS-CON , Connectors , Problem
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