2272521 - The file size exceeds the maximum file size limit of 5000 kilobytes or the file size is 0 - SuccessFactors

• The attachment limit has been reached
• Can't upload a file as the attachment storage is full
• A user is experiencing a document attachment issue and has been notified he cannot upload bigger files
• Customer is trying to upload a PDF file under Employee-related documents but is receiving the following error:

The file size of SAP_ProductRoadMap_SuccessFactors_HCM_Suite_20160619V5.pdf exceeds the maximum file size limit of 5000 kilobytes or the file size is 0

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HXM Suite

SF, success factors, PLT, platform, bizx, biz x, EDU-12196, attachment size limit, Company Logo System Setting, fingerprint, 03281ad81985b6b1665c8261226a52b0f1e57d8c, fingerprint=2745032d88ad9a3c96c2e996babf0e09506fe583 , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EC , Employee Central , LOD-SF-RCM , Recruiting Management , LOD-SF-EP , People Profile , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem