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SAP Knowledge Base Article - PreviewSymptom
It is a common issue that evaluation or follow-up surveys are not being added to items when being updated via the item connector.
The issue is that the Item Connector job completes successfully without any errors or exceptions but the Level1 and Level2 surveys have not been added to the item as expected.
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Environment
SAP SuccessFactors Learning - All Supported Versions
Product
SAP SuccessFactors Learning all versions
Keywords
Item Surveys, Evaluation Surveys, Item Connector, Surveys not being updated, Update error, Item Revision Date, Connectors , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS-ITE , Items , Problem
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