2272657 - How to collect network traces with the Chrome browser?

This KBA shows how to collect network traces with Chrome from its network area. There is no need to install any additional software.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Learning

1. Open Chrome Network Tools >
   
   When you open a web application in Chrome, press Ctrl-Shift-I or F12 on your keyboard.
   Alternatively, click the ‘Custom and control’ button in Top-Right->More tools->Developer Tools->Network Tab
   Then the Developer Tools frame window will be docked on the bottom of Chrome.

2. Enable Persistent logs option >
   
   Check the box next to Preserve log

3. Reproduce the issue >
   
   You can use the clear button (a circle with a diagonal line through it) right before trying to reproduce the issue to remove unnecessary header information.
   Then, look for a round button at the top left of the Network tab. Make sure it is red. If it is gray, click it once to start recording.

4. Stop capturing once you finished to replicate the issue >
   
   Once you finished to replicate the problem, press the Red record button.

The record icon then becomes Grey:

5. Save the traces as HAR file.
   
   Save the capture by right-clicking on the grid and choosing "Save as HAR with Content"

KBA: 2089446 - HTTPWatch for SuccessFactors | How to download, install and use the tool

har, chrome, log, traces, collect, http, network, frontend , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-PLT , Platform Foundational Capabilities , How To

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions