SAP Knowledge Base Article - Public

2273362 - Is it possible to import a New User with status "inactive" via Employee Import in SuccessFactors

Symptom

  • Is it possible to Import an Employee into Successfactors BizX system with status "inactive"?
  • When I try to import users into my instance with the status "inactive", the system displays a message that the import is successfully, even though no user is created.

Environment

SAP SuccessFactors HCM Suite

Cause

It is not possible to import a new user with "inactive" status as per system design.

Resolution

The user must be imported with active status and then change the status to inactive after.

It is only supported to update existing inactive users information. For that, the option "Process inactive Employees" needs to be checked. Note: this is only possible when scheduling the job via provisioning.

Note: as informed on 2437628  - customers can update the fields Proxy and Matrix/Second/Custom Manager for inactive users as well on non-employee central environment.

See Also

  • KBA 2677502 - What is the Option in Import Employee "Process inactive Employees" Used For - Platform
  • KBA 2437628 - Employee Import: Process inactive Employees not updating Inactive Users Proxy and Matrix/Second/Custom Mgr field

Keywords

Process inactive Employees, Import inactive users; employee import, inactive users, user import, , KBA , LOD-SF-PLT-UIM , Employee Import Issues , LOD-SF-RCM , Recruiting Management , LOD-SF-PLT-MNG , Manage user Issues , How To

Product

SAP SuccessFactors HCM Suite all versions