Symptom
- Is it possible to Import an Employee into Successfactors BizX system with status "inactive"?
- When I try to import users into my instance with the status "inactive", the system displays a message that the import is successfully, even though no user is created.
Environment
SAP SuccessFactors HCM Suite
Cause
It is not possible to import a new user with "inactive" status as per system design.
Resolution
The user must be imported with active status and then change the status to inactive after.
It is only supported to update existing inactive users information. For that, the option "Process inactive Employees" needs to be checked. Note: this is only possible when scheduling the job via provisioning.
Note: as informed on 2437628 - customers can update the fields Proxy and Matrix/Second/Custom Manager for inactive users as well on non-employee central environment.
See Also
Keywords
Process inactive Employees, Import inactive users; employee import, inactive users, user import, , KBA , LOD-SF-PLT-UIM , Employee Import Issues , LOD-SF-RCM , Recruiting Management , LOD-SF-PLT-MNG , Manage user Issues , How To