SAP Knowledge Base Article - Public

2273500 - LMS User Connector or SF User Connector - Gender Exception error


  • HXM/BizX allows the data import to complete for gender values other than M or F; however running User-SF Connector with value other than M or F, the record fails to insert/update give Exception Error:
    Exception: Entity does not exist. Gender: in the LMS because "U" is not a valid value.
  • Can 'U' or 'X' be added in some way to the LMS as a Valid LMS Gender Value.


SAP SuccessFactors Learning


LMS Gender field only supports M or F value and gives exception for U or X.


*UPDATE* Gender field is being phased out from Learning, see KBA 2934480: User Record - Gender field missing post b2005 (H1 2020)

If required you can nullify the gender field as no other gender than Male or Female is possible to be used in LMS if you cannot remove it from your connector export.

Please follow below steps to Nullify the gender field, note modifying connectors should be aligned with Certified Partner or Professional Services before making any changes:

  1. Go to System Admin > Configuration > System Configuration > CONNECTORS;
  2. Configure:
    • sfuser.connector.input.file.field.transformation.enable=true
    • sfuser.connector.input.file.misc.field.mappings.enable=true
  3. Then you can add a rule to accept a null value for LMS when the BizX file sends a value other than M or F:
      • *NOTE* nullify should only be used for one time feed use for data correction and should consult on use, see Update on Null for User Connector - SF - SAP Help Portal
      • Nullify can only be used once per field so in case Gender is not a field that is necessary in Learning and multiple values are passed, remove the mapping altogether.
        • Example:

See Also

KBA 2934480User Record - Gender field missing post b2005 (H1 2020)


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SAP SuccessFactors Learning all versions


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