Symptom
A timestamp error occurs when clicking on an activity that needs to be completed in the Orientation step.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- As the Hiring Manager, take an activity from Orientation step.
- Go through the steps, a timestamp error appears.
Cause
The Post Step Controller field has been filled for the standard process in Super Admin.
Resolution
The value in the Post Step Controller field should be filled only when using a customized process.
This option enables a customized operation to begin automatically once a notification is completed.
However, if the client is not using any customized operation, this field should be left blank. Otherwise it results in a Timestamp error during that particular process.
(For SAP Support/Partner with Super Admin access) How to check the value:
- Go to the super admin and select the Onboarding Account.
- Click on Process > Onboarding > Orientation step
- There are 3 main options:
- Name
- Title
- Post Step Controller
Keywords
Orientation step, OBD, Onboarding 1.0, OS, Orientation, timestamp error, Post Step Controller , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem