SAP Knowledge Base Article - Public

2274038 - Timestamp error when clicking on an activity that needs to be completed in the Orientation step - Onbaording 1.0

Symptom

A timestamp error occurs when clicking on an activity that needs to be completed in the Orientation step.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. As the Hiring Manager, take an activity from Orientation step.
  2. Go through the steps, a timestamp error appears.

Cause

The Post Step Controller field has been filled for the standard process in Super Admin.

Resolution

The value in the Post Step Controller field should be filled only when using a customized process.

This option enables a customized operation to begin automatically once a notification is completed.

However, if the client is not using any customized operation, this field should be left blank. Otherwise it results in a Timestamp error during that particular process.

(For SAP Support/Partner with Super Admin access) How to check the value:

  1. Go to the super admin and select the Onboarding Account.
  2. Click on Process > Onboarding > Orientation step
  3. There are 3 main options:
    1. Name
    2. Title
    3. Post Step Controller

Keywords

Orientation step, OBD, Onboarding 1.0, OS, Orientation, timestamp error, Post Step Controller , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding