SAP Knowledge Base Article - Public

2274479 - How to change the PGP encryption key in an LMS instance?


  • Error such as "Input file not found" when running a Connector

  • PGP encryption key changed following a refresh of instance


Learning Management System (LMS)

Reproducing the Issue

  • Following issues to run Connectors, the PGP encryption key might need to be changed in the LMS configuration


  • Following a refresh of instance, the PGP encryption key might need to be changed back to its original value


  • The encryption key could have become invalid.


  • The refresh of the instance has overwritten the PGP encryption key (intended when proceeding with a refresh) and it needs to be set back to the previous value.


  1. Navigate to System Admin> Configuration> System Configuration> Connectors
  2. The key needs to be entered under the section "# PGP setup for decryption of input files"


   3.   Once the proper encryption key is entered, you will need to click "Apply changes"


Decryption, keyring, decoding, encoding, encrypted, decrypted , KBA , LOD-SF-LMS-CON , Connectors , How To


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