SAP Knowledge Base Article - Public

2274688 - How to report on Workflow Information? - Employee Central / Canvas Reports / Story Reports

Symptom

Currently it is possible to report on Workflow transactions raised in the system, via the Canvas - Advanced reports and story reports

Currently it is not possible (nor planned) to be able to report on Employee central Workflow transactions via Table Reports.

Environment

  • SAP SuccessFactors HCM Suite

    • Analytics & Reporting (Ad Hoc, YouCalc, ORD)

Resolution

Report Canvas - Advanced reporting: As of now, there are a total of 5 separate Standard Advanced Reports that can be used to report on Workflows:

  1. Open Workflow Requests: Lists all still pending workflow requests that need to be approved (status of pending). Has been enhanced to show current approver also in cases of positions and dynamic groups (e.g. Workflow Groups - Users Group Subtype in ectworkflow).
  2. Workflow Changes Activity log: The Workflow Changes Activity Log report provides details of the Workflow Request history, which is displayed on the activity log section from the Workflow UI. The following information is displayed: who has initiated the workflow, who has approved a workflow step, who has rejected or sent back the workflow step. Furthermore, following details are displayed: If the workflow step was processed on behalf of somebody or the workflow step was escalated from one employee to another. 
  3. Workflow Processing Statistics: The Workflow Processing Statistics reports lists the total number of workflow requests per workflow status according to the request types and the event reasons.
  4. Workflow Processing Time Statistics: The Workflow Processing Time Statistics report provides the processing times for the different workflow requests steps.
    ● The first page of the report provides a statistical evaluation of (1) the number of workflow requests and (2) the average processing times separated by request type and approver.
    ● A second page provides the detailed information of each workflow request step, like: Workflow Step Processing Date, Previous Processing Date and the Respective Approver

  5. Workflow Request Analysis: The Workflow Request Analysis report lists all processed workflow requests in a certain time range. You can also view the reason of the request and the workflow duration (start and end date). You can also see who were the last people involved (last modified by and last processed by). You can specify the date range and other filters such as event reason, requested for and requested by, and organizational data.

Please note that you will need to have the Advanced Reporting feature enabled to be able to utilize these reports. See KBA for your reference.

See Help Portal Link with Technical guide for the advanced reports and KBA related to the permissions 2625815.

Story Reports: For Story Reports there are a total of 3 separate Templates that can be used to report on Workflows:

  1. Open Workflow Requests: Lists all still pending workflow requests that need to be approved (workflow request status ‘pending’).

  2. Workflow Processing Statistics: Lists the total number of workflow requests per workflow status according to the request types and the event reasons.

  3. Workflow Request Analysis: Lists all processed workflow requests in a certain time range. User can also view the reason of the request and the workflow duration (start and end date).

The enablement of the Story report and IAS is required to use these templates. See KBA 2877303 for reference.

Find the list of standard story templates here. Find the KBA related to permission for story reports here.

See Also

2525983 - How to upload EC Standard Report templates in the Report Center
2275436 - Report Transfer / Report Definition: How to download and/or Upload xml files

Keywords

Advanced Reporting, Analytics, Employee Central 2.0, ODS, ECT-44984, ECT-47150, Workflow, Story reports, pending workflows , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-EC , Employee Central , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , LOD-SF-EC-REP , Reporting Data (EC core only) , How To

Product

SAP SuccessFactors HCM Suite 2511