SAP Knowledge Base Article - Public

2274848 - Creating custom notifications for items in Learning Administration

Symptom

Per business needs, an organization requires customized notifications for some or all items.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Resolution

Note: These are sample customized templates only. The customization of your template is up to you or IT/Learning Administrator. For assistance in creating a customized template, reach out to the Professional Services Team, as per the KBA 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

  1. Go to Learning Administration >
  2. Navigate to Learning Activities >
  3. Items >
  4. Search and open an item >
  5. Click the "Email Notifications" tab.

On this page:

  • You can view and modify the automatic notifications that the system sends to users, managers, instructors, and other contacts who are associated with a class of the item.

  • System-level notification templates are the highest level, and when you modify one, the changes propagate to any related, unedited item or class notification template.

  • Item-level notification templates are the second highest level, and when you modify one, the changes propagate to any related, unedited class notification template.

 

Item1.png

Note: If you add an attachment or modify the subject or message in the body box, then you permanently break the link between the notification and notification template ID. When you modify a system notification template ID, you update every item or class notification message that you have not modified and that uses the associated system notification template ID.

See Also

2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

Keywords

lms, learning, SuccessFactors, item, level, classes, class, custom, email, notification, create, how , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions