Symptom
Per business needs, an organization requires customized notifications for some or all items.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Resolution
Note: These are sample customized templates only. The customization of your template is up to you or IT/Learning Administrator. For assistance in creating a customized template, reach out to the Professional Services Team, as per the KBA 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].
- Go to Learning Administration >
- Navigate to Learning Activities >
- Items >
- Search and open an item >
- Click the "Email Notifications" tab.
On this page:
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You can view and modify the automatic notifications that the system sends to users, managers, instructors, and other contacts who are associated with a class of the item.
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System-level notification templates are the highest level, and when you modify one, the changes propagate to any related, unedited item or class notification template.
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Item-level notification templates are the second highest level, and when you modify one, the changes propagate to any related, unedited class notification template.
Note: If you add an attachment or modify the subject or message in the body box, then you permanently break the link between the notification and notification template ID. When you modify a system notification template ID, you update every item or class notification message that you have not modified and that uses the associated system notification template ID.
See Also
Keywords
lms, learning, SuccessFactors, item, level, classes, class, custom, email, notification, create, how , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , How To