Symptom
- Client device cannot connect to SMP via Relay Server
- The Relay Server log shows :
I. 2016-02-01 22:37:30.265-0200 <5768.4628.-> Processing up channel connect request
I. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> Authenticating up channel first time connection
I. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> Using RSOE protocol version 8
I. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> Engaging...
E. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> RSE3003: Redundant outbound enabler connection for backend server 'xxxxxxxx' in backend farm 'xxxxxx' was ignored
I. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> 4 bytes RS_ERR_AUTHENTICATION() - The RSOE log shows:
I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> HTTP status received: 200
I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> Successfully connected to relay server: ARES.msuinet.amuy:12200
I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> PacketRead packet-len: 2
I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> PacketRead packet-opcode: 0xf001
I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> successful packet read.. processing it..
I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> packet:
I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> 0000: 02 00 01 F0 ....
E. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> OEE1031: The Outbound Enabler access was denied by the Relay Server
E. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> OEE1036: A network connection was closed by the Relay Server or an intermediary while the Outbound Enabler was reading from it
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Environment
- Relay Server version 16.0 and above
- Relay Server Outbound Enabler version 16.0 and above
- SMP 2.3.x and above
Product
SAP Mobile Platform 2.3
Keywords
SMP Relay Server OE , KBA , MOB-SUP-RT , SUP Runtime , Problem
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