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2274880 - Relay Server error - RSE3003: Redundant outbound enabler connection for backend server 'XXXXXX' in backend farm 'XXXXX' was ignored

Symptom

  • Client device cannot connect to SMP via Relay Server
  • The Relay Server log shows :
    I. 2016-02-01 22:37:30.265-0200 <5768.4628.-> Processing up channel connect request
    I. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> Authenticating up channel first time connection
    I. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> Using RSOE protocol version 8
    I. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> Engaging...
    E. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> RSE3003: Redundant outbound enabler connection for backend server 'xxxxxxxx' in backend farm 'xxxxxx' was ignored
    I. 2016-02-01 22:37:30.265-0200 <5768.4628.F1B0Up> <MBS0> <MBSNode0> 4 bytes RS_ERR_AUTHENTICATION()
  • The RSOE log shows:
    I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> HTTP status received: 200
    I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> Successfully connected to relay server: ARES.msuinet.amuy:12200
    I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> PacketRead packet-len: 2
    I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> PacketRead packet-opcode: 0xf001
    I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> successful packet read.. processing it..
    I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> packet:
    I. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> 0000: 02 00 01 F0                                      ....
    E. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> OEE1031: The Outbound Enabler access was denied by the Relay Server
    E. 2016-02-01 22:37:30.244-0200 <UpChannel-0000> OEE1036: A network connection was closed by the Relay Server or an intermediary while the Outbound Enabler was reading from it

 

 


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Environment

  • Relay Server version 16.0 and above
  • Relay Server Outbound Enabler version 16.0 and above
  • SMP 2.3.x and above

Product

SAP Mobile Platform 2.3

Keywords

SMP Relay Server OE , KBA , MOB-SUP-RT , SUP Runtime , Problem

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