2275405 - OSQL call failed for MSSUPGGETREL - SHDUNINST_DB_PREP

During the upgrade of a SAP NetWeaver ABAP stack with SUM, during phase PREP_INSTALL/SHDUNINST_DB_PREP you get an error:

"OSQL call failed for MSSUPGGETREL"

Upon checking the PHASES.LOG file, you can see a similar text pointing to this error:

3 ETQ123 20160122162459: PID 4076 exited with status 0 (time 0.000 real)
1EETQ399 Last error code set is: OSQL call failed for MSSUPGGETREL

• SAP NetWeaver based systems with ABAP stack;
• Windows Server 2003 and higher;
• MS SQL Server 2005 and higher;
• The system is installed as a distributed or high-availability with a dedicated/separate database server.

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