Symptom
In Headline Designer, it takes several minutes to open an existing headline, and there is a long delay whenever any other action is taken to edit it (e.g. selecting a preview range).
Environment
SuccessFactors Headlines
Cause
If a headline is configured to capture a full structural hierarchy, for example a full Cost Center tree, it must reprocess hundreds or thousands of nodes whenever something is changed. It is not designed to work on this scale.
Resolution
Check the headline to ensure that only selected nodes are included. If a larger branch or the whole hierarchy is included, exclude the majority. If Headlines Designer does not allow you to do this, raise a ticket to ask SuccessFactors staff to assist.
Keywords
KBA , LOD-SF-WFA , Workforce Analytics & Planning , Problem