SAP Knowledge Base Article - Public

2275541 - Forms requiring multiple signatures - Onboarding

Symptom

  • Forms requires one or more signatures
  • Need to add a second signature on current form which is configured for eSignature

Environment

  • Onboarding
  • Forms

Resolution

  • Prerequisite
    • Client must establish DocuSign Corporate Account
    • Existing account can be used
    • To open a new account client must email DocuSign sales_successfactors@docusign.com stating they are an SAP Successfactors Onboarding customer
    • Client designates one system administator email address and creates password
    • Admin email address serves as the primary account for the integration
    • Once account is set up DocuSign will provide Account ID

 

  • How to activiate in Onboarding
    • In Onboarding > Settings > Features > DocuSign Signature
    • User must enter Account ID, admin email address and  password
    • Select PROD or Sandbox (stage/test)

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  • By default all forms are configured to use DocuSign
  • Setting DocuSign attributes under Reference Files > Forms

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Keywords

Onboarding DocuSign , KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Onboarding 1602