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SAP Knowledge Base Article - PreviewSymptom
You are getting an ActiveX Exception error when you are trying to open or edit a document template.
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Environment
SAP Customer Relationship Management 7.0 and higher
Product
SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
ActiveX Exception, Office Integration, Template Designer, templates, attachments, content management , KBA , CRM-BF-COM , Content Management , Problem
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