Symptom
The Email notifications such as 'Email Job To Friend' from the system to the candidates will have the default email address 'system@successfactors.com' rather than the senders email address.
Environment
SAP SuccessFactors Recruiting Management
Resolution
There was a change made in b1508 to apply 'system@successfactors.com' as the default system address due to a compliance issue . We wanted this feature to be turned on as universal, meaning all customers (except the one which already has Single Sender feature on).
Concluded new behaviour based on that:
1) Existing Single sender behaviour stays the same, all customers who has this feature turned on will not have any change.
2) All other customers will be experiencing the change: Mail FROM will change to ‘system@successfactors.com’, and Mail replyTo will change to user’s original mail address. The difference between this and current behaviour is, current replyTo is the same as From.
Keywords
From Email Address, ‘system@successfactors.com’ , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To