Symptom
You observe bad performance in your system in any of these cases:
- When you select a categorization schema to maintain its data.
- When you create a new version of an existing schema.
- When you are creating, displaying or changing any business transaction (e.g. service request, interaction record) and a view containing categorization data is loaded.
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
KBA , CRM-IC-EMS-CAT , Categories , CRM-BTX-BF-CAT , Categorization and Reference Object in Transactions , CRM-IC-BF-CAT , Categorization , Problem
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