Symptom
You are trying to update information of Inactive employees via SFAPI
SFAPI Entity Name - User
Error message received
The user is an inactive user, only the active user can be updated.
Please activate this user first
Environment
Successfactors
Reproducing the Issue
You could re-produce the issue by attempting to update Inactive user's employee information via SFAPI User entity as shown below:
Cause
By default, The API is designed not to update Inactive User's information.
Resolution
Please add the below parameter to process Inactive users.
<urn:processingParam>
<urn:name>processInactiveEmployees</urn:name>
<urn:value>true</urn:value>
</urn:processingParam>
This is shown in the below example.
Thus, We can see that the API has successfully updated the inactive employee's data.
See Also
For more parameters, Please refer to
http://help.sap.com/saphelpiis_cloud4hr/EN/SuccessFactors_HCM_Suite_SFAPI_Handbook_en.pdf
Chapter 18 Optional Business Processing Parameters
Keywords
Update Inactive users Only the active user can be updated. SFAPI User Paramters , KBA , LOD-SF-INT , Integrations , Problem