SAP Knowledge Base Article - Public

2276955 - Receiving Error: 'Directory Not Found', When Enabling Integration Features - Onboarding 1.0 [Integration with BizX]

Symptom

Unable to activate below integration features of SAP SuccessFactors Onboarding

  • CustomNewHireDataExportFeature
  • DocCenterStandardExportFeature
  • Foundation Import
  • NewHireDataExportFeature

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Cause

The folder ONB is missing in SFTP

Resolution

For Live Customer(s)

Enabling the following features is a responsibility of your SAP Certified Partners, Consultants, or SAP Professional Services.

  • CustomNewHireDataExportFeature
  • DocCenterStandardExportFeature
  • Foundation Import
  • NewHireDataExportFeature

 

For Implementation Partner(s) and Consultant(s)

To resolve this error message, SAP Internal Team needs to create folder via server. (Manual Creation of ONB folder will not work)

Please follow the instructions in KBA 2421959 on how to request for ONB Folder Creation in SFTP.

Keywords

SAP SuccessFactors, Onboarding, OBD, ONB, LOD-SF-OBD, SCR, LOD-SF-OBD-SCR,Secure File Transfer Protocol, SFTP, Inbound, Outbound, Integration, UserSync, Super Admin, Features, Customer New Hire Export, CustomNewHireExportFeature, Export, New Candidate, Data Dictionary, Tag, Namespace, keys, fields, download,Set Custom Status
, KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , LOD-SF-PLT-FTPE , SFTP Login Errors , Problem

Product

SAP SuccessFactors Onboarding all versions