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2277046 - INS00013. Error: 'Either the remote CMS cannot be reached, or logon credentials are incorrect INS00013' when installing Lumira Server

Symptom

  • Error 'Either the remote CMS cannot be reached, or logon credentials are incorrect INS00013' when installing or uninstalling Lumira server for BIP

LumiraInstallError.png

  • Hosts file is configured with the manual IP address and hostname.
  • IPv4 was enabled. IPv6 was disabled. 


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Environment

  • Lumira version x.x.x
  • SAP BusinessObjects Business Intelligence (BI) Platform 4.X

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Lumira 1.0, server version for teams ; SAP Lumira, server edition 2.0 ; SAP Lumira, server edition 2.1 ; SAP Lumira, server edition 2.2

Keywords

INS00013 Either the remote CMS cannot be reached, or logon credentials are incorrect Lumira install LS4BIP uninstall , KBA , csg_q , BI-LUM-SRV-BIP , SAP Lumira Server for BI Platform , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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