Symptom
After completing Onboarding process, Everify will kick start. Information collected during the onboarding process will be sent to Everify activity. During the initial submission of the everify activity to DHS, we receive an error "Card number length should be 13 digits."
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Environment
- SF Onboarding
- Legacy Onboarding
Product
SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408
Keywords
I9 E-verify Onboarding ONB I-9 , KBA , LOD-SF-OBD , Onboarding , Problem
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