SAP Knowledge Base Article - Preview

2277069 - Everify - CardNbr length not equal to 13

Symptom

After completing Onboarding process, Everify will kick start. Information collected during the onboarding process will be sent to Everify activity. During the initial submission of the everify activity to DHS, we receive an error "Card number length should be 13 digits."


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Environment

  • SF Onboarding
  • Legacy Onboarding

Product

SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408

Keywords

I9 E-verify Onboarding ONB I-9 , KBA , LOD-SF-OBD , Onboarding , Problem

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