SAP Knowledge Base Article - Public

2277457 - A new Agency user is created by the system admin

Symptom

How to notify Agency users that they have been added as Agency users by the system admin.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting

Resolution

  1. Go To "Recruiting Email Triggers" in the Admin Center
  2. Select the email trigger "New Agency User Alert"
  3. Enable the trigger
  4. Select an email template
  5. Once we enable the trigger, user will receive the email

Below are some examples of supported tokens in this email trigger:

  • [[AGENCY_ID]]
  • [[AGENCY_NAME]]
  • [[AGENCY_PORTAL_URL]]
  • [[AGENCY_PWD_RESET_URL]]
  • [[AGENCY_USER]]
  • [[AGENCY_USER_ID]]

 To see the full list of supported tokens, please go to "Recruiting Email Triggers", select the trigger "New Agency User Alert" and "View Tokens":

 

 

Keywords

Agency, user, new, email, notification, trigger , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions