SAP Knowledge Base Article - Public

2277679 - Not able to see PDF forms in Document center - Onboarding 1.0

Symptom

Users are able to view few forms in document center and not able to view few forms in the document center.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Save Form configuration was not selected for the form.

KBA-DocCenter.png

Resolution

  • Forms will be uploaded to the document center only if the form has the configuration to Save it. 
  • Once this configuration is updated, the forms should be uploaded to the Document center automatically (Even for the Existing new hires).

How to update this?

  1. Login to Onboarding; Go to Reference Files  -> Forms.
  2. Choose the form.
  3. Click on the Edit button.
  4. Now update the necessary configuration.

Keywords

DocCenter, Onboarding, form, PDF, Document , KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem

Product

SAP SuccessFactors Onboarding all versions