Symptom
Manage Pending hire fields are not displaying any data, or displaying incorrect data.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
Below is the step to verify the missing of the Data or incorrect data
- When user completes the New Employee Step in Onboarding.
- Details will appear in Manage Pending Hire/Recruits.
- When we click on Hire Button, In EC we could verify that Data is not avaiable/incorrect/multiple values.
Cause
Missing of Data/incorrect data is because of incorrect mapping of fields in Onboarding data dictionary or Field mapping tool
Resolution
Below is the details of the Mapping of the fields:
- Please select the correct fields from Panel and add it under EC integration in Employee Central.
- Make sure that correct Data type is selected in Data dictionary under EC integration (Date, String,Picklist)
- If the Panel is selected as multi panel, then we can select the field as Repeating field under EC integration.
- Kindly select the correct portlet name along with field name to populate the value.
- Check if the Field is an user DataType, the user needs to be with status "Hired" in EC side.
Keywords
Mph, Datatype, Integration, Data, Dictionary, Field, Mapping, Tool, Missing, Incorret, Onboarding, Onb, Obd, Manage, Pending, Hire, Recruit , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , Problem
Product
SAP SuccessFactors Onboarding all versions