SAP Knowledge Base Article - Public

2277741 - error when launching comp forms - Wrapped Exception: Should not access by userId and recordKey for ECTBatchDataAccessLookupCache - Compensation

Symptom

Forms failed to launch and go to provisioning and see this error: 

This scheduled job failed to complete.

com.successfactors.jobscheduler.ScheduledJobExecutionException: com.successfactors.sca.service.ServiceLegacyRollbackException: Wrapped Exception: Should not access by userId and recordKey for ECTBatchDataAccessLookupCache

Environment

  • Compensation
  • Variable Pay

Cause

The likely cause is a product gap stock factor table for EC templates.

For example: 
< factor-table key="CUSTOM_STOCK_FACTOR">2012_Stock_Factors</factor-table>

 

Resolution

Please evaluate the compensation template and remove any code not supported for EC integrated templates. 

 

Keywords

KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors HCM Core 1705