Symptom
Forms failed to launch and go to provisioning and see this error:
This scheduled job failed to complete.
com.successfactors.jobscheduler.ScheduledJobExecutionException: com.successfactors.sca.service.ServiceLegacyRollbackException: Wrapped Exception: Should not access by userId and recordKey for ECTBatchDataAccessLookupCache
Environment
- Compensation
- Variable Pay
Cause
The likely cause is a product gap stock factor table for EC templates.
For example:
< factor-table key="CUSTOM_STOCK_FACTOR">2012_Stock_Factors</factor-table>
Resolution
Please evaluate the compensation template and remove any code not supported for EC integrated templates.
Keywords
KBA , LOD-SF-CMP , Compensation Management , Problem