Symptom
The "Document Routing Notification" was not sent after mass routing the forms to next step even tough it is enabled under E-Mail Notification Templates settings
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP SuccessFactors HXM Suite
- Talent Management
- Compensation
Product
SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions
Keywords
sf, success factors, planners didn't receive routing notification, document routing not received , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , LOD-SF-CMP-FRM , Forms & Templates , Problem
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