SAP Knowledge Base Article - Preview

2277755 - Compensation and Variable Pay:Users did not receive form routing email Notification

Symptom

The "Document Routing Notification" was not sent after mass routing the forms to next step even tough it is enabled under E-Mail Notification Templates settings

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP SuccessFactors HXM Suite
  • Talent Management 
  • Compensation

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

sf, success factors, planners didn't receive routing notification, document routing not received , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , LOD-SF-CMP-FRM , Forms & Templates , Problem

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